Yes, this is why we differ from most international competitors. We don't think the after-service is only about warranty terms or technical support, which are the most common basic part. Since 2022, we established our first warehouse in Blois, France so we really hope to support the local partner also from the logistics part to save their time on offering good service to their customer.

Besides, the after-service includes some "OEM" service. Nothing is perfect and no machines are 100% perfect so TVX is always eager to listen to the market demands to improve ourselves. Then we will investigate and evaluate your demands. And we will keep updating our tech and machines to make them more comfortable, easy and effective in cleaning works. 

So our innovation is borns from your experience and our manufacturing expertise. Welcome to let us hear your comment and we'll respect them.